Kaleyra’s operational momentum sets positive outlook for 2022

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Operational & Financial Milestones Position Company to Meet or Exceed 2021 Financial Targets,

Setting the Stage for Continued Growth in 2022

Company Outlines 2022 Priority Initiatives

NEW YORK & VIENNA, Va. – January 12, 2022 – Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLRWS) (“Kaleyra” or the “Company”), a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, has reported positive momentum positioning the Company for a strong 2022. The Company remains committed to its growth strategy initiatives and to becoming ‘the trusted global CPaaS provider.’

Fourth Quarter and Full Year 2021 Operational Highlights

In 2021, Kaleyra achieved several operational milestones. The Company:

Successfully acquired and integrated mGage, bolstering the United States customer base and infrastructure network

Successfully acquired and integrated Bandyer, now Kaleyra’s video offering, to expand omnichannel capabilities 

In the third quarter of 2021, Kaleyra delivered 13.5B billable messages and connected 1.5B voice calls for a global customer base of over 3,800 customers 

Uplisted to the NYSE, matching Kaleyra’s enhanced corporate profile with its ambitions for the coming quarters

Received multiple industry recognitions and awards, including the following titles:

“Representative Vendor” in Gartner’s Market Guide for CPaaS

“Established Leader in Global CPaaS” by Juniper Research 

One of the “Top Chatbot Solution Providers” by CIO Applications

Won “Best RCS Provider” at the Future Digital Awards by Juniper Research

Recognized as “Trusted Vendor” by Crozdesk

Won Software Suggest’s “Customer Choice” award in 2021

Developed and nurtured multiple partnerships, including: 

Continued efforts as a WhatsApp Service Provider in Europe, Middle East, and Africa (EMEA) and Asia Pacific(APAC) countries, consistently onboarded new customers

Distribution of Google’s vSMS, vCalls, and RBM products

Renewed partnerships with Visa and WebEngage

Onboarding of new customers such as Widiba Bank for new video product offerings, a reflection of strong demand for Kaleyra’s omnichannel product portfolio 

Launched apps on Shopify and Salesforce marketplaces, connecting its CPaaS channels to a potential address able market of over 1 million users